What is your returns policy? You have 28 days from receipt of goods to notify us if you wish to exchange an item or simply return it for a full refund, less the original delivery charge.
What do I do if my product is faulty? If your product is faulty please contact us immediately at email@example.com
Why can’t I return jewellery? Unfortunately jewellery is non refundable due to health and safety guidelines.
Can I take my online order to a store to return exchange? All online orders will need to be dealt with by firstname.lastname@example.org customer services team and sent back to our warehouse.